Posted by
Neecy,
Published on 29 May 2011
A friend of mine told me about her horrible shopping/coupon experience at Target last night. I was so angry after reading her message. I wanted to crack some skulls! It is so not necessary to treat people like that. Before I rant away, I want you to know that I’ve been on both sides of the fence. I was a cashier for several years at a major grocery chain. I’ve dealt with people from all walks of life. Having said that, I must get this off my plate or I may eat my words and do unto others what I do not want done to me!
To all the rude/snotty cashiers out there. KNOCK IT OFF! I am assuming you’re being a brat because your boss is a jerk or you had a customer from hell come through your line. I’m betting you’ve been on your feet for hours, not able to take a break or get something to eat. Maybe you had a fight with your boyfriend/girlfriend before your shift. Perhaps you just generally hate your job, because you think you’re better than this, but…nevermind. My supervisor used to tell us, “Leave it at the front door, pick it up after you clock out.” In shorter terms…
DON’T TAKE IT OUT ON ME!
As much as I hate the following phrase, it is spot on. THE CUSTOMER IS ALWAYS RIGHT! *cringe* I don’t expect the red carpet rolled out when I walk in. I don’t want my ass kissed. I just want my order rang up right, my coupons properly deducted, and the correct change given. IT’S NOT HARD. *ding*
Furthermore, I’m not purposely trying to piss you off. I know you’re not the one over charging me for my twinkies. It’s a data entry mistake. Don’t snark at me when I politely point it out. I’m not blaming YOU, so don’t take it personally. Change places with me for just a second. You don’t want to pay more than you have to right? How do YOU feel when you’re at the checkout and something rings up wrong?
When I hand you my pile of coupons, don’t look at me like I asked you if I could knock your teeth out. Scanning coupons and entering dollar amounts is not hard. REALLY! I’ve done it honey. Sure you have to deal with me for an extra hour, but I’m beautiful and charming. Why wouldn’t you want to? *snort* When I was a cashier I would much rather take on a shoe box of coupons than have to fix items scanning wrong, or getting price checks. By the way, please don’t squish my bread or bruise my nannas. OH and cashiers…Be nice to your courtesy clerk or they’ll pack your groceries like crap thus making me want to smack you. I can’t blame them right? They already ran off to do a price check for someone else.
Speaking of my beloved coupons….. Why do you act like I’m trying to rob you or ask you to pay for my bill? The only thing that made me wince is if the coupon looked doctored, fake, or expired. I hated telling someone I couldn’t accept it, THEN having o call the manager to back me. (Didn’t always happen and I turned out the be the asshole anyway.)
Stores make money off of LEGIT coupons. If it’s fake they don’t get paid, thus your till may be counted as short. Try to have a little faith. Not all couponers are trying to scam you. We just want to save money on food so we can buy more shoes! Stop treating us like we’re asking you to buy our kitty litter.
With the economy in the dumps and the rise of reality TV, coupon use is climbing. Get used to it. A fake hello and smile go along way. I’ll do the same and we’ll both be happy!
~D